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Why workplace harassment training is back on the EEA agenda

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There is a topic coming up increasingly often in our conversations with South African HR and Compliance teams: workplace harassment training.

Not because workplace harassment is new. And not because South Africa has suddenly introduced a new training requirement. What seems to have changed is the way employers are looking at it. Anti-harassment awareness is increasingly being treated as part of the organisation’s Employment Equity compliance work, alongside policies, reporting processes, and evidence of what has actually been communicated to employees.

If EEA workplace harassment awareness training in South Africa is appearing on your own 2026 compliance agenda, you are certainly not the only organisation reviewing it.

Why is workplace harassment in South Africa back on the agenda?

The legal framework has been in place for some time.

The Code of Good Practice on the Prevention and Elimination of Harassment in the Workplace, which came into effect in 2022, already expects employers to address harassment proactively. It takes a much broader view of harassment than sexual harassment alone. Depending on the circumstances, workplace harassment can include conduct that is: sexual; racial; physical; verbal; psychological; intimidating or bullying; related to gender-based violence; or carried out through digital and online channels.

The workplace itself is also not limited to the office. Work-related communications, travel, events, training, remote work and other work-connected settings may all be relevant, and none of that is particularly new.

What is noticeable in 2026 is the level of attention surrounding Employment Equity more generally.

The Department of Employment and Labour’s national Employment Equity activity has put renewed focus on unfair discrimination, workplace dignity, bullying and enforcement. Proposed amendments to the EEA have also brought broader forms of harassment back into the conversation.

And that appears to be filtering through to employers, as we are seeing more organisations ask: Have we dealt with harassment properly as an employee-awareness issue?

A policy is only part of the job

Most established organisations already have a policy on harassment, but what happens after the policy has been approved?

  • Do employees know it exists?
  • Do they understand what it means for them?
  • Would they recognise behaviour that should concern them?
  • Do they know where to go if something happens?
  • Would a manager know what to do if an employee raised a concern?

This is where the Code of Good Practice on harassment and compliance training intersect. The Code does not treat a written policy as the end of the exercise. It specifically contemplates employee education, awareness and communication.

That makes sense, because a reporting channel is of limited value if employees do not know when to use it. And an anti-harassment policy is of limited practical value if the people it is intended to protect cannot recognise the conduct it seeks to address.

Section 60 of the EEA is part of the reason this matters

Section 60 of the Employment Equity Act deals with an employer’s responsibilities when discriminatory conduct occurs in the workplace, and there is a practical point for HR and Compliance teams: An employer’s response to harassment is not only about what happens after an allegation is made; prevention matters too.

Policies, communication, employee awareness, reporting mechanisms and appropriate management responses all form part of the wider environment an organisation creates around harassment.

That is why discussions about Section 60 EEA liability and prevention increasingly include the question of what employees have been told and taught.

So what should employees be made aware of?

This is where workplace harassment training can easily become too legalistic. The objective should not be to turn every employee into an expert on the Employment Equity Act. For most employees, the awareness task is much simpler.

They should be able to:

  • recognise the main forms harassment can take;
  • understand that harassment is broader than sexual harassment;
  • recognise when conduct may have crossed a line;
  • understand what the organisation expects of them;
  • know what to do if they experience or witness concerning behaviour; and
  • know where they can raise a question or report a concern.

That is the useful awareness floor.

Managers and people who receive complaints may need something more. Their role may require additional guidance on receiving concerns, escalation, confidentiality, internal processes, and who needs to be involved.

Different roles may therefore justify different depth. But more content is not automatically better training.

The test is whether people can recognise the issue and take the right next step.

What should employers be reviewing now?

If workplace harassment training has come onto your 2026 compliance agenda, we would start with a fairly short review.

1. Is your policy current?

Check whether the policy aligns with the broader approach to harassment set out in the current Code of Good Practice. If it still deals predominantly with sexual harassment, it may be worth reviewing.

2. Have employees actually been made aware of it?

Making a policy available on an intranet is not the same as communicating it effectively. Consider when employees last received meaningful awareness on the subject.

3. Does the awareness cover the workplace employees actually experience?

Harassment can happen:

  • face to face;
  • on WhatsApp or other messaging platforms;
  • through email or work collaboration tools;
  • during travel;
  • at work events;
  • between managers and employees; and
  • between colleagues, clients or other people encountered through work.

Examples should feel recognisable to the workforce.

4. Are reporting routes clear?

Employees should know where to go. That sounds basic, but it is one of the most important parts of harassment awareness. “Report it” is not useful guidance if the employee does not know to whom, through which channel, or what happens next.

5. Do managers need additional awareness?

A line manager who receives a report has a different responsibility from an employee completing general awareness. Make sure the intervention reflects that difference where necessary.

6. Can you show what was done?

This is the evidence question. Could you establish:

  • who was in scope;
  • what awareness they received;
  • which version applied;
  • when they received it;
  • who completed or attended;
  • who remains outstanding; and
  • what follow-up occurred?

That record may matter later.

What should you look for in workplace harassment training?

There is no official category of CCMA-compliant anti-harassment training or CCMA-approved course. So if you are comparing training providers, start by asking whether the programme is appropriate for your organisation and aligned to the South African framework.

We would look for six things.

1. South African legal alignment: The content should be built around the EEA and South African Code of Good Practice rather than a generic international workplace-respect course.

2. Broader harassment coverage: It should extend beyond sexual harassment to other forms of harassment covered under the current framework, including racial harassment, bullying, psychological conduct, online harassment, and relevant GBV-related conduct.

3. Practical examples: Employees should be able to recognise the issue in situations that resemble real-world work.

4. Clear action: The training should make the next step obvious.

5. Accessible delivery: The route needs to work for the workforce. That may mean:

  • individual online learning;
  • SCORM content delivered through the organisation’s own LMS;
  • short facilitated awareness for frontline teams; or
  • a combination of approaches.

The best system is not necessarily the most sophisticated one, but is rather the one employees can realistically use.

6. Useful evidence: Decide what record you need before choosing the delivery method. Individual online completion, assessment, policy acknowledgement and attendance at a facilitated session all create different kinds of evidence. They should not be treated as interchangeable.

The record matters, but it has limits

This distinction is important. A completion report can show that training was completed. An attendance register can show that someone was recorded as present. A policy acknowledgement can show that an acknowledgement was made. Those records can be valuable. But none of them proves that harassment will not occur. And none of them, on its own, proves that the organisation is compliant.

Good evidence of awareness should simply provide an accurate, reconstructible account of what the organisation did, and this is particularly important with harassment.  Training cannot compensate for a reporting process that employees do not trust, managers who fail to act, or a workplace where people are afraid to speak up. Employee awareness is one part of the system. But it is a part worth getting right.

Reviewing your anti-harassment awareness?

Compliance Online provides South African anti-harassment training for different workforce environments. That includes managed online training through ELLO, SCORM-compatible training for organisations using their own LMS, and short facilitated ELLO Sessions for frontline and operational teams.

We can also align employee-facing awareness to your organisation’s approved harassment policy and reporting routes.

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